Here’s the full statement on the status of United Healthcare patients not covered at Boca Raton Regional Hospital.
The statement was just issued by Georgi Morales Pipkin, Baptist Health South Florida Corporate Manager | Marketing & Communications
We hear you and are determined to resolve the contract with United Health Care as quickly as possible.
Until then, our Emergency Department remains open and accepts all critically ill patients regardless of insurance coverage. Additionally, we are working with doctors to reschedule elective care until after a resolution is reached.
Until then, we encourage you to stay in touch with your doctor to ensure your continuing care is followed.
We have been working with UHC for many weeks to address their reimbursement concerns and will continue to work around the clock to resolve it.
It is important to note the merger had nothing to do with the expiration of the UHC contract. That contract was entered into long before the merger was completed. Baptist Health accepts UHC at our other facilities and we are working hard to bring that same level of coverage to our families and friends in Boca Raton.
Again, thank you for contacting us about your concerns and we are taking them to the discussions with UHC every day. Your voice is critically important.
We will keep the community apprised on any new developments.